Terms & Conditions
The legal bits...
You are entering into this agreement with: Femch Ltd ("we","us"); referred into herewith as Femch. Femch Ltd is registered in England and Wales, Registered address. 32 High Street, Wall Heath, Kingswinford, DY6 0HB. Our company number is 15169320.
Our UK website https://www.femch.co.uk offers for sale branded partners products and certain goods which are indicated on our websites and apps as being sold and shipped directly by FEMCH brand partners (each an "FEMCH Brand Partner"). All products we offer on our website are BRAND PARTNER PRODUCTS unless they are identified as Femch Brand products.
With Brand Partners, we’ve linked up with quality brands so you can now shop extended stock directly from the brand through FEMCH. You’ll be able to see on the product page if an item is being sold by an FEMCH Brand Partner.
When you place an order for Femch products, your contract is with Femch Limited. When you order Brand Partner products, you enter into a contract to buy their products with the respective Femch Brand Partner, and a contract with Stripe Payments to pay for those products in the way described below.
When you shop with us (or access our services, apps and websites (our "Websites")), whether you’re buying FEMCH Brand Partner products or Femch products, these terms apply. They’re important for both of us, as they set out what each of us expects from each other, and they also give you helpful info. You can also find more on our information pages (which also form part of these terms). Of course, if you need anything else from us, contact Femch at [email protected] – we always love to hear from our community!
About You
To shop with us or receive services from Femch, you must:
- Be at least 13 years old. If you are are the age range of 13-17, you may use the service if you have parental permission and only with the involvement of a parent or guardian.
- Have a credit or debit card that both we and Stripe Payments accept (see bottom of page for details of current payment providers); and
- Be authorised to use that credit or debit card (e.g. it is in your name or you have permission to use it).
- Just for your information, some of the goods sold through our Websites may not be suitable for under 18s.
You can only place an order for a FEMCH Brand Partner product if you are a consumer. We are unable to sell Femch Brand Partner products to businesses (and will therefore also be unable to supply VAT invoices in relation to any Femch Brand Partner orders).
1. Introduction
1.1 These Seller Terms and Conditions outline the terms of engagement between you and FEMCH Marketplace ("us," "we," "our," or "FEMCH"), and will be applicable to all agreements concerning the sale of your products ("Products") to customers ("Customers") on the Femch platform.
1.2 By registering as a seller, you willingly accept the obligations specified in these Terms and Conditions.
2. Seller Responsibilities
2.1 When registering, you are obligated to provide accurate and truthful information, and you must ensure the ongoing accuracy of this information.
2.2 Safeguarding the confidentiality of your account and password, and assuming responsibility for all activities carried out under your account, is your responsibility.
2.3 You pledge to adhere to all pertinent laws, statutes, and regulations pertaining to the website and any transactions executed on or through the website.
3. Listing & Selling
3.1 You are granted the authority to list any item for sale on our platform, provided it complies with legal requirements and is not included in our list of prohibited items.
3.2 Your item descriptions and terms of sale must be presented accurately in your listings. These listings may encompass text descriptions, graphics, images, and other content relevant to the item's sale.
3.3 Each sale executed is legally binding. You are obligated to promptly dispatch orders or complete transactions with the buyers.
4. Pricing & Payment
4.1 You have the autonomy to set the price for your Products, subject to the condition that prices must be denominated in GBP.
4.2 FEMCH will be responsible for collecting payments from Customers on your behalf.
4.3 Prior to remittance, FEMCH will deduct the commission fee and any other mutually agreed charges from the payment to you.
5. Shipping & Returns
5.1 You are accountable for shipping the purchased items to the buyer, and any loss or damage during shipment falls under your responsibility.
5.2 Adherence to FEMCH's terms and policies on returns is imperative.
6. Termination
6.1 We retain the right to terminate your account, with or without prior notice, if we believe that your conduct is in violation of these Terms and Conditions or is detrimental to our interests.
7. Indemnity
7.1 You agree to indemnify and hold us (as well as our officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claims or demands, including reasonable legal fees, made by any third-party due to your breach of these Terms and Conditions, or your violation of any law or the rights of a third-party.
8. Governing Law
8.1 These terms and conditions are governed by and construed in accordance with the laws of England and Wales. You, just as we do, consent to submit to the exclusive jurisdiction of the English courts.
If you have any inquiries regarding these Seller Terms and Conditions, please reach out to us at: [email protected].